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Implementation Project Manager

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Who We Are

Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.  

About the Role

The Project Manager (PM) is responsible for the successful and timely software and service implementation, coordination, and management.  This position is responsible for defining, planning, and driving the team activities necessary to reach implementation objectives including the internal coordination of tasks with a project plan and ensuring that all tasks are completed on time and within budget.  In this role, the PM will work closely with all departments and customers serving as consultant, organizer, facilitator, planner, data analyst and problem solver as needed.  Working independently and with minimal supervision, the PM independently handles the implementation of medium scale customer implementations or may partner with another PM or Sr PM for larger scale implementations. Highly developed skills in complex relationship management, conflict resolution and problem solving are required.  This position involves travel up to 35% both locally and internationally.

What You Will Do

    Manage the demands of multiple projects and demanding clients both directly and through team members, ensuring that all project assignments are met with maximum quality standards in place
    Create, communicate, update, and execute the client project plan. This involves routine client contact via written and verbal communication including on site, face-to-face client visits, telephone conferencing, and e-mail communication and delegating tasks and assignments to the appropriate team members while managing the progress of the plan and providing timely documentation along the way
    Independently deliver projects medium to large in scale (as defined by client size and volume, number of tasks and timeline)
    Manage scope as well as minimize and mitigate risk across projects. Addresses issues openly and quickly, escalating to management where necessary.
    Practice quality procedures in accordance with Pro methodology to ensure profitable and successful execution of projects as measured by meeting project success factors and customer satisfaction
    Identify partnership opportunities and inform sales and/or client services on "add-on" sales opportunities across projects
    Responsible for overseeing of the analysis of client provided data for the validation of workers, managers, suppliers, and order information including job descriptions, bill rates and other data as needed
    Conduct internal and external project meetings starting with the project launch and others as needed at various intervals throughout the client implementation
    Responsible for supervising project coordinators to deliver timely and accurate agendas, meeting minutes and action items
    Develop training material for manager, contractor, and supplier trainings and conduct such training either independently or in conjunction with project coordinator(s).
    Coordinate the elements and document the progress of day-to-day project implementation through Pro standard processes and corresponding project plan. Provide regular implementation status updates to management.
    Produce and maintain all project documents and correspondence to ensure historical and current project information is available for reference (electronic or hard copy) or provide oversight of project coordinators creating such.
    Participates in sales RFP and/or conduct system demonstrations as requested.
    Oversee various operational functions and serve as escalation/clarification resource for up to 4 weeks after a client is live with Pro services
    Construct and present business requirements document, supplier handbook and Standard Operating Procedures to internal and external clients for each implementation
    Other project or related duties as assigned

What You Will Need


    3 years of hands-on experience managing client facing projects and working on cross-functional teams
    Ability to be flexible, follow tight deadlines, independently organize, and prioritize work
    Ability and availability to travel to client sites for face-to-face meetings, interacting with all levels in an organization including executive management
    Ability to maintain composure, solve practical problems and successfully manage a variety of changing situations under stress and against tight deadlines
    Superior verbal and written communication skills
    Strong organizational and multi-tasking skills
    Proficiency with MS Office
    Demonstrated success in leadership and staff management
    Fluent in French and English at a business level

What Magnit will Offer You

At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You'll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive benefits package, including a great PTO package, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

If this role isn't for you


Stay in touch, we will let you know when we have new positions on the team.  
To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html    

To do our best work we need different viewpoints.  Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills.  We strive to ensure that we maintain a positive and enriching work environment for all.