Who We Are

RightSourcing, A PRO Unlimited Company, is the future of work. RightSourcing provides a single, integrated platform of high-touch services and innovative technology solutions to help healthcare organizations increase cost savings, improve talent quality, mitigate risk, and drive effectiveness within their contingent workforce program.  Serving hundreds of the world's most recognizable brands for the past 30+ years, RightSourcing offers the industry's first holistic platform for the modern workforce. RightSourcing's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At RightSourcing, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.   

About the Role

Program Manager is responsible for managing the MSP/VMS program at their designated account(s). They must ensure that RightSourcing is an indispensable, trusted partner to the client, delivering on the contractual scope of services, maintaining a high level of customer satisfaction, managing day-to-day site operations, driving strategic initiatives and RS' onsite team. 

Day In the Life

As the most senior member of the on-site team, the Program Manager's daily activities may include strategic and operational meetings with key client contacts, oversight of RS's onsite team, working with assigned colleagues in other internal teams, and handling any escalations. Specific activities will vary based on client and location.

What You Will Do

• Deliver RS's contractual scope of services through regular interaction with the client users, staffing partners and, RS colleagues
• Demonstrate a comprehensive mastery of all day-to-day and strategic operational functions that are required to service the client
• Maintain and demonstrate knowledge of client's industry, products, markets, competition, and financial positions
• Manage quality delivery in working with the onsite team and offsite assigned colleagues 
• Partner closely with the Director of Client Services to introduce new services to the client and for support and guidance on program delivery, issue resolution, and account management
• Manage and develop Supplier relationships ensuring close communication and collaboration 
• Partner with RS's offsite functional leaders to leverage best practices and to ensure the program maintains a high standard of delivery throughout
• Participate in all relevant training programs available internally for business and professional development
• Manage and provide continuous improvement initiatives 
• Manage and interact with RS's pay rolled workers at the client site in accordance with all relevant labor laws and legislative practices for each jurisdiction under management

This role benefits from the support of an experienced Regional or Account Director who will work closely with you in providing guidance and feedback as you develop and progress in your role. We are committed to our employees' growth - we have formalized development programs and actively advertise our open positions internally to support internal movement.

What RightSourcing will Offer You

At RightSourcing, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You'll work with passionate colleagues who collaborate and deliver. RightSourcing offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! RightSourcing will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! RightSourcing encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!