WHO WE ARE
Magnit is the evolution of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.  
 
ABOUT THE ROLE
This is an exciting new role within GPSS (Global Provisional Support Services). GPSS is a highly-skilled, on-demand, centralized team that provides short and long-term support to a variety of Client Services roles.

Within this role, aligned at the Client Service Consultant (CSC) level, you could be engaged for on-site or remote support for a variety of reasons, including but not limited to gap coverage (vacation, LOA, internal staff changes), training/advisory services, special projects, workflow, and implementation support. Depending on the assignment, you will facilitate one or a few customers in parallel.

As a CSC, you will be responsible for the efficient delivery of Magnits MSP "Managed Service Provider" services to our clients. Based in Stockholm, you will be working closely with vendors, client hiring managers and Magnit cross-functional teams, utilizing our award-winning software - VMS to ensure smooth service delivery.

Due to the nature of the role, you must be able to adapt to different working environments, teams and practices, building a reputation as a trusted and reliable resource by ensuring our market leading clients receive an outstanding and seamless level of service.

CLIENT RELATED RESPONSIBILITY

DAILY:
•    Work directly with hiring managers and/or other relevant customer contacts to facilitate the source-to-end/procurement-to-end process of contingent workers and all related transactions;
•    Own and operate operational meetings with dedicated hiring managers at our clients and other relevant stakeholders;
•    Prepare job descriptions and requisitions;  
•    Review resumes and submit candidates to hiring managers for their review;
•    Coordinate interviews with candidates, suppliers and hiring managers;
•    Bill Rate negotiations and evaluation of candidates;
•    Administration related to projects, projects' extensions etc.;  
•    Supplier relations, setting-up new suppliers, informing suppliers about standards, processes and ways of working;
•    Answering suppliers' and customers' questions;
•    Daily contact with strategic suppliers on the specific market to ensure a steady flow and pipeline;
•    Serving the client with strategic market insights based on client specific needs.

MONTHLY:
•    Schedule and conduct meetings with key suppliers to inform about ways of working and to build strong and long term relationships;
•    Support with time chasing and administration tasks related to invoicing;
•    Support Operations Manager/Program Managers with customer related reporting;
•    Participate in operational meetings with customers;
•    Initiate and operate continuous improvement work strategy together with clients and relevant teams to meet the customer plan;

YEARLY:
•    Support Operation Manager/Program Manager with customer related reporting.

MAGNIT INTERNAL RESPONSIBILITY

DAILY:
•    Communicate possible improvements and optimization related to internal processes (including the VMS);
•    Monitor and escalate all issues related to daily operations or internal processes to ensure efficient management and improvement.

MONTHLY:
•    Join monthly Regional Staff Meetings;
•    Join the Global Town Halls.

YEARLY:
•    Conduct and pass any internal educations assigned to the individual.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED
•    To be a team player with strong communication skills, both verbal and written in English and Swedish.
•    Ability to work flexibly
•    Thorough work ethic with strong attention to detail  
•    Ability to structure and prioritize work efficiently

We would like you to have;
•    Previous experience in the contingent workforce industry, MSP or similar staffing or talent work experience
•    Bachelor degree or similar education level

We believe you will enjoy this role if you recognize yourself;
•    Being curious and a quick learner
•    Enjoying working within a high pace environment
•    Acting as an expert guide within the client specific area

What we expect from you in this role;
•    Accountability for your assigned tasks
•    Ability to independently resolve problems in daily operations
•    Ability to network externally as well as internally

WHAT MAGNIT WILL OFFER YOU
At Magnit, you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You'll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

IF THIS ROLE ISN'T FOR YOU
Stay in touch, we will let you know when we have new positions on the team.  
To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html    

To do our best work we need different viewpoints.  Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills.  We strive to ensure that we maintain a positive and enriching work environment for all.